SMARTLINK GADGETS TRADING SDN. BHD. provides reliable delivery services across Malaysia.
1. Order Processing
- Orders are processed within 1–3 working days after payment confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- Bulk or wholesale orders may require additional processing time
2. Delivery Time
Estimated delivery timelines:
- Peninsular Malaysia: 2–5 working days
- East Malaysia: 5–10 working days
Delivery times may vary depending on courier service and location.
3. Shipping Charges
Shipping fees are calculated based on:
- Delivery location
- Package weight and size
- Order type (retail or bulk)
Promotional free shipping may be offered subject to minimum purchase.
4. Order Tracking
Tracking details will be provided once the order has been shipped, allowing customers to monitor delivery status.
5. Delivery Responsibility
Customers must ensure accurate delivery information. We are not responsible for:
- Incorrect or incomplete addresses
- Failed delivery attempts due to recipient unavailability
Additional charges may apply for redelivery.
6. Shipping Delays
We are not liable for delays caused by:
- Courier service disruptions
- Weather conditions
- High order volumes
- External logistical issues
However, we will assist customers in tracking and resolving delivery concerns.
7. Contact Information
For shipping enquiries:
SMARTLINK GADGETS TRADING SDN. BHD.
📍 BO1-A-9, Menara 2 (9th Floor), KL Eco City
3, Jalan Bangsar
59200 Kuala Lumpur
Malaysia
📞 (+60)17-369 4258
📧 smartlink_gadget@outlook.com
